Privacy Policy

Because your privacy

is important to us

An introduction to the KOAP
privacy policy

We use monday.com CRM to securely store and manage information submitted through our website, including enquiries, contact forms, consultation requests, registrations, and other business communications.

The personal information we may collect includes:

  • Name 
  • Company name 
  • Job title 
  • Email address 
  • Telephone number 
  • Country or location 
  • Information relating to your enquiry, interests, or engagement with our services 

We process this information for legitimate business purposes, including:

  • Responding to enquiries and requests 
  • Delivering and managing our services 
  • Managing client and prospect relationships 
  • Sending relevant communications and updates 
  • Improving our services, website, and user experience 
  • Internal reporting, administration, and business operations 

Your information is securely stored within monday.com’s cloud-based CRM platform and may be processed or stored in countries outside of your own jurisdiction. Where international data transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Access to personal information is limited to authorised KOAP personnel and trusted service providers who require access for legitimate business purposes and who are subject to confidentiality and security obligations.

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, misuse, loss, alteration, or disclosure.

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location and applicable laws, you may have rights relating to your personal information, which may include the right to:

  • Request access to the personal data we hold about you 
  • Request correction or updating of inaccurate information 
  • Request deletion of your personal data in certain circumstances 
  • Object to or restrict certain processing activities 
  • Withdraw consent where processing is based on consent 
  • Request a copy or transfer of your personal data where applicable 

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.